ADT Security Services Complaint

ADT Security Services Complaint

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ADT FAILED my family!! - MONITORED smoke detector


ADT FAILED US and many others!! ADT FAILED to notify fire rescue when our monitored smoke alarms were going off. AFTER our house was a total loss, and 2 LOVING pets perished, the Fire Dept Investigator called ADT FROM MY BURNT HOUSE asking why they didn%u2019t send help. They claimed they didn%u2019t know the alarms were going off! They KNOW that my house was a total loss, yet 4 days later they took out my next month%u2019s payment, and 3 1/2wks later, still not a word from ADT!! After the fire, I was speaking to a friend who lost his house 2 miles away 7 months prior. I told him how upset I was with ADT. He then told me that he ALSO had ADT, and they failed to notify fire rescue when his house burned down!! I found out that we are not the minority%u2026 Please like my facebook page and read my whole story and see pictures, then please SHARE the page so that others will know the dangers from trusting ADT for their family%u2019s protection.
https://www.facebook.com/StayAwayFromAdt


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Comments


Lutho says: (5 years ago)
 0
They said they never knew the alarms were going off. They probably didn't get the msg from the hardware. It is also your responsibility to test the system so it wasn't really their fault you lost your house. You can really trust things made by humans 100%




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