ADT Security Services Complaint

ADT Security Services Complaint

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ADT Service Contract Misrepresented by Sales Person - ADT Security Services


Buyer Beware! ADT contracts are for 3 years despite what you are told during the sales process. Our representative (who we haven't heard from or been able to find since the system was sold to us in July 2010), told us we were signing a one year contract. It was a 3 year, non-cancellable contract. Despite the fact we moved ADT still wants money for services they aren't performing. Unbelievable. Shop for a security service that is local. ADT's customer service should embarrass them.


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Comments


Godisgood says: (3 years ago)
 0
We had adt in ME for 2 years and moved. When they installed they never came back to show how to use and no contract that says 3 years. The only 2 forms we have are the notice of cancelation within 3 business days andBurgalar alarm customer acceptance form. Neither mention 2-3 years contract. Now we live in another state adt wants a 3rd year premium. What is my recourse?




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