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ADT Security Services Complaint - I think ADT is cheating me - ADT SECURITY HOME SYSTEMS
ADT Security Services Complaint

ADT Security Services Complaint

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I think ADT is cheating me - ADT SECURITY HOME SYSTEMS


Last night I had the 2nd alarm event in a week. I called ADT and after turning off the alarm, they found, with my help, that my access code had reverted to what it was before I changed it during last week's alarm event. So I changed it, not saying it out loud like last week, and Tierra tried to sell me an App and inside camera, then set me up with an appointment tomorrow for outside cameras. I felt pressured and hung up after being on the phone an hour and 15 minutes. They changed my previous access code, they said, to a duress signal. Meaning the cops would be notified if that were used again.

Tonight I got home and ants were crawling all over my kitchen floor. I had set the alarm this morning, as I always do. I hadn't eaten anything but bread for breakfast. Last night I had salad with vinaigrette dressing.
The ants crawling all over my kitchen happened once before, but I thought maybe I'd spilled honey. But I haven't had honey today. There was a corn kernal on the floor today, but my corn on the cob is still in the fridge.
I'd like to have this resolved. I can't afford even $300, half price, for the app and camera. If ADT didn't let someone in what's going on? I don't feel safe leaving my home.


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