Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
ADT Security Services Complaint - No protection!
ADT Security Services Complaint

ADT Security Services Complaint

ADVERTISEMENT

No protection!


ADT does not delliver on protection or on customer service. In October of last year, our contractor turned off the system. It immediately sounded an alarm and he wasn't sure what to do because he didn't have the secret code to turn it off. He was amazed that no one from ADT ever called to check on us or our house. When we found this out a few weeks later, we called ADT to ask why they had not checked on us or our home to make sure we were okay and why - since they were receiving no signal from our house - had they not come out to check. . They had no answer. We asked them to send someone out to get the system working so that they could deliver on protecting our home. No one showed up. We called and asked for a refund for the time they were not protecting our home. They refused.
We called Comcast to ask for help. They responded immediately and were out the next day. They put their home protection system in and it works flawlessly. We have inadvertently set off the alarm twice. Both times they responded within seconds. We feel secure in our home. Now, we just want our money back from ADT! Beware of this company. They don't even deserve one star, but the rating system requires that as a minimum!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to ADT Security Service...
SUBMIT a ticket
for ADT Security Service...
WATCH videos
for ADT Security Service...
More ADT Security Services Reviews and Complaints MORE reviews and complaints
for ADT Security Service...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Lutho says: (5 years ago)
 0
When my alarm went off Adt phoned my house telephone to check if I was okay. And they even sent someone to the house to check if I was ok without me knowing which made me fEel really safe.I honestly think they changed and they provide the best hardware.




login with Facebook and share your reviews

More ADT Security Services reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team