ADT Security Services Complaint

ADT Security Services Complaint

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salesman


The ADT deal itself was excellent and given the fact I was looking for a system urgently I would of been put off by the aggresive and obnoxious salesmen who sold the product.
Having agreed a home visit to discuss installation with one salesman, at a cost of £5 per week, the second salesman cancelled 2 home visits with 20 minutes notice and stating he had family commitments. When finally arriving his quote was £60 more expensive and suggested I use a calculator has he 'does the sums every day' and he was right. He informed me his colleague was inexperienced and got his figures wrong. While at my home he gave me little time to make decisions over the extra products I wanted. Sitting there tapping his paper and stating he needed my answer now. As a result I requested to speak to ADT head office to further the deal.
What was funny was that after leaving my home he reved his engine, did a 3 point turn and parked opposite my house for another visit.
I later received a letter on 23rd march with no stamp from ADT. This cost me £1.54.

I am astonished that service users can be treat in this manor and I have a bitter taste in my mouth regarding the current service provided


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