ADT Security Services Support Ticket

ADT lies

Created By: billlllllllllll's Picture billlllllllllll Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 3 years ago
Department: N/A Replies: 2

We had an ADT security system, then moved to an area where they do not cover. We wanted to transfer the system, but they could not, yet they want $400+ in cancellation fees!!! We do not want to cancel, but they can no longer provide service. We knew when we signed up that we did not need the system more than 2 years (less than the 3 yr contract). The sales rep. assured us that this would not be a problem (the service would be transferred or the fee waived), i.e., she lied to us. Further, they informed us that they could not forward our bill and could not send it via email - what's up with that? Google "ADT lied", we are not alone. ADT protects your home while stealing from your wallet. Sorry, but I cannot recommend ADT Security.


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